SHIPPING POLICY


WAZAROO - SHIPPING POLICY
1.
Service AreasWe currently deliver in select areas across Srinagar and are expanding to other cities in Kashmir soon.
2.
Delivery TimelinesOrders placed before 5 PM are usually dispatched the same day and delivered within 1-2 hours. Some areas may require additional time.
3.
Packaging & HandlingAll frozen items are packed using insulated containers and ice packs to ensure freshness and food safety during transit.
4.
Delivery ChargesShipping charges are calculated at checkout based on your delivery location and order value. Orders above ₹1999 may qualify for free delivery.
5.
DelaysUnforeseen delays due to weather, strikes, or access restrictions may affect delivery timelines. We will keep you informed in such cases
6.
Failed DeliveryIf a delivery attempt fails due to an incorrect address or unavailability, the customer may be charged for re-delivery.